Summary of Information We Collect
California law, including the California Consumer Privacy Act of 2018 and related regulations (the “CCPA”), requires us to disclose information regarding the categories of personal information that we have collected about California consumers, the categories of sources from which the information was collected, the business or commercial purposes (as those terms are defined by applicable law) for which the information was collected, and the categories of parties with whom we share personal information.
16.2 California Notice of Collection
(a) We or our service providers may collect the below categories of information for the following business or commercial purposes (as those terms are defined in applicable law):
- providing the Services (e.g., account servicing and maintenance, customer service, analytics, and communication about the Services);
- our or our service provider’s operational purposes;
- auditing consumer interactions on our site;
- detecting, protecting against, and prosecuting security incidents and fraudulent or illegal activity;
- bug detection and error reporting;
- customising content that we or our service providers display on the Services;
- improving our existing Services and developing new services (e.g., by conducting research to develop new products or features);
- other uses that advance our commercial or economic interests, such as communicating with you about relevant products and services available to you from third-party partners; or
- other uses about which we notify you.
Examples of these types of uses are identified below and discussed more generally in our Privacy Policy above. We may also use the below categories of personal information for compliance with applicable laws and regulations, and we may combine the information we collect (“aggregate”) or remove pieces of information (“de-identify”) to limit or prevent the identification of any particular user or device.
| Categories of Personal Information We May Collect | Categories of Sources | Examples of Uses | Categories of Third Parties With Which We May Share That Information |
|---|---|---|---|
| Identifiers
such as name, billing and shipping addresses, email address, billing information, username, any provided phone numbers, such as home, mobile or fax, online screen name, security questions and password. |
You, if you choose to provide to us. Your use of our services/is automatically collected from you. Affiliates. Third parties (such as service providers and other users who, for example, may refer you to use the Services). Consumer data resellers. Events, such as conferences. Public records databases. |
Providing the Services, including registration and customer service. Fixing and improving the Services. Facilitating payment. Personalising content and your experience. Our Marketing and Third-Party Marketing and Advertising Purposes. Bug detection and error reporting. Analysing and improving the Services. Security, fraud and legal compliance. Editorial uses. |
Affiliates. Service providers. Other individuals or companies at your request. Third parties, such as third-party advertisers, and advertising and list brokering networks and analytics providers. Third parties relating to legal requests, if required by law or if we believe in good faith that it is reasonably necessary. Third parties for sales of transfers of our business or assets. |
| Commercial information
such as records of your purchases and transaction data. |
You, if you choose to provide to us. Your use of our services/automatically collected from you. Affiliates. Third parties (such as service providers). Third Parties (such as Data Brokers). |
Providing the Services, including registration and customer service. Fixing and improving the Services. Facilitating payment. Personalising content and your experience. Our Marketing and Third-Party Marketing and Advertising Purposes. Bug detection and error reporting. Analysing and improving the Services. Security, fraud and legal compliance. Editorial uses. |
Affiliates. Service providers. Other individuals or companies at your request. Third parties, such as third-party advertisers and advertising and list brokering networks and analytics providers. Third parties relating to legal requests, if required by law or if we believe in good faith that it is reasonably necessary. Third parties for sales of transfers of our business or assets. |
| Financial data
such as credit or debit card number, verification number, and expiration date, to process payments and information about your transactions and purchases with us. |
You, if you choose to provide to us. Third parties (such as service providers and third parties confirming payments made on your behalf). Affiliates. |
Providing the Services. Facilitating payment. Fixing and improving the Services. Analysing use of the Service. Security, fraud and legal compliance. |
Affiliates. Service providers. Other individuals or companies at your request. Third parties relating to legal requests, if required by law. Third parties for sales or transfers of our business or assets. |
| Protected Classifications
such as race, gender, sexual orientation, gender identity, marital status, religious affiliation, military or veteran status, nationality, ancestry or ethnicity, and political opinions. |
You, if you choose to provide to us. Third parties (such as Data Brokers). |
Providing the Services. Fixing and improving the Services. Analysing use of the Service. Our Marketing and Third-Party Marketing and Advertising Purposes. Security, fraud and legal compliance. Editorial uses. |
Affiliates. Service providers. Other individuals or companies at your request. Third parties, such as third-party advertisers and advertising and list brokering networks and analytics providers. Third parties relating to legal requests, if required by law or if we believe in good faith that it is reasonably necessary. Third parties for sales or transfers of our business or assets. |
| Device information and identifiers
such as IP address; browser type and language; operating system; platform type; device type; software and hardware attributes; and unique device, advertising, and app identifiers. |
You (through your device). Advertising providers. Analytics providers. Cookies and tracking technologies. |
Providing the Services, including registration and customer service. Fixing and improving the Services. Facilitating payment. Personalising content and your experience. Our Marketing and Third-Party Marketing and Advertising Purposes. Bug detection and error reporting. Analysing and improving the Services. Security, fraud and legal compliance. Editorial uses. |
Service providers. Affiliates. Other individuals, services, and partners at your request. Other third parties, such as third-party advertisers and advertising and list brokering networks. Third parties relating to legal requests, if required by law or if we believe in good faith that it is reasonably necessary. Third parties for sales of transfers of our business or assets. |
| Internet network and electronic activity device information
such as information about files you download, domain names, landing pages, browsing activity, content or ads viewed and clicked, dates and times of access, pages viewed, forms you complete or partially complete, search terms, uploads or downloads, the URL that referred you to our Services, the web sites you visit after this web site; if you share our content to social media platforms; and other web usage activity and data logged by our web servers, whether you open an email and your interaction with email content, access times, error logs, and other similar information. See “Cookies and other electronic technologies” above for more information about how we collect and use this information. |
You (through your device). Advertising providers. Analytics providers. Cookies and tracking technologies. Marketers. Our affiliates. |
Providing the Services, including registration and customer service. Fixing and improving the Services. Personalising content and your experience. Our Marketing and Third-Party Marketing and Advertising Purposes. Bug detection and error reporting. Analysing and improving the Services. Security, fraud and legal compliance. Editorial uses. |
Service providers. Affiliates. Other individuals, services, and partners at your request. Other third parties, such as third-party advertisers and advertising and list brokering networks. Third parties relating to legal requests, if required by law or if we believe in good faith that it is reasonably necessary. Third parties for sales of transfers of our business or assets. |
| Social media information (which may include personal identifiers, photos, location, user generated content, demographic information).
If you link your account or access the Services through a third-party connection or log-in, we may have access to any information you provide to that social network depending on your privacy settings, such as your name, email address, friend list, photo, gender, location, and current city; and information you provide to us directly through our pages on social networking and blogging platforms (e.g., Facebook, Instagram, YouTube, and Twitter). |
You, if you choose to provide to us. Social media networks, in accordance with your privacy preferences on such services. |
Providing the Services, including registration and customer service. Fixing and improving the Services. Personalising content and your experience. Our Marketing and Third-Party Marketing and Advertising Purposes. Bug detection and error reporting. Analysing and improving the Services. Security, fraud and legal compliance. Editorial uses. |
Service providers. Affiliates. Other individuals, services, and partners at your request. Other third parties, such as third-party advertisers and advertising and list brokering networks. Third parties relating to legal requests, if required by law or if we believe in good faith that it is reasonably necessary. Third parties for sales of transfers of our business or assets. |
| Location information
such as general location, and, if you provide permission, precise GPS location. |
You, if you choose to provide to us. Your use of our services/automatically collected from you. Third parties (such as service providers). |
Providing the Services, including registration and customer service. Fixing and improving the Services. Personalising content and your experience. Our Marketing and Third-Party Marketing and Advertising Purposes. Bug detection and error reporting. Analysing and improving the Services. Security, fraud and legal compliance. |
Service providers. Affiliates. Other individuals, services, and partners at your request. Other third parties, such as third-party advertisers and advertising and list brokering networks. Third parties relating to legal requests, if required by law or if we believe in good faith that it is reasonably necessary. Third parties for sales of transfers of our business or assets. |
| Sensory information
such as audio recordings if you call our customer service or volunteer this information as part of using our Services. |
You, if you choose to provide to us. Your use of our services/automatically collected from you. Third parties (such as service providers). |
Providing the Services, including registration and customer service. Fixing and improving the Services. Facilitating payment. Analysing and improving the Services. Security, fraud and legal compliance. |
Service providers. Affiliates. Other individuals, services, and partners at your request. Other third parties, such as third-party advertisers and advertising and list brokering networks. Third parties relating to legal requests, if required by law or if we believe in good faith that it is reasonably necessary. Third parties for sales of transfers of our business or assets. |
| Research, survey, or sweepstakes information (including personal identifiers and user generated content)
collected if you participate in a survey or sweepstakes; includes information needed for you to participate (such as contact information), and to fulfill your prize. |
You, if you choose to provide to us. Survey or sweepstakes partners. Researchers and analysts. |
Providing the Services, including registration and customer service. Fixing and improving the Services. Personalising content and your experience. Our Marketing and Third-Party Marketing and Advertising Purposes. Bug detection and error reporting. Analysing and improving the Services. Security, fraud and legal compliance. Editorial uses. |
Affiliates. Service providers. Other individuals or companies at your request. Third parties relating to legal requests, if required by law or if we believe in good faith that it is reasonably necessary. Third parties for sales of transfers of our business or assets. |
| Personalization data about you | You, if you choose to provide to us. Your use of our services/automatically collected from you. Affiliates. Third parties (such as Data Brokers). |
Providing the Services, including registration and customer service. Fixing and improving the Services. Personalising content and your experience. Our Marketing and Third-Party Marketing and Advertising Purposes. Analysing and improving the Services. Security, fraud and legal compliance. |
Affiliates. Third parties (such as service providers). |
| Other information
any other information you choose to directly provide to us in connection with your use of the Services. |
You, if you choose to provide to us. | Providing the Services, including registration and customer service. Fixing and improving the Services. Facilitating payment. Personalising content and your experience. Our Marketing and Third-Party Marketing and Advertising Purposes. Bug detection and error reporting. Analysing and improving the Services Security, fraud and legal compliance. Editorial uses. |
Service providers. Affiliates. Other individuals, services, and partners at your request. Other third parties, such as third-party advertisers and advertising and list brokering networks. Third parties relating to legal requests, if required by law or if we believe in good faith that it is reasonably necessary. Third parties for sales of transfers of our business or assets. |
| Health or education information | You, if you choose to provide it to us. | Successful Aging event. Editorial uses. |
Service providers. Affiliates. Other individuals, services, and partners at your request. |
(b)
Do Not Sell My Personal Information
California residents may opt out of the “sale” of their personal information. We sell certain of your information to third parties to provide you with offers and promotions and opportunities that may be of interest to you.
Under the CCPA, sale is defined such that it may include allowing third parties to receive certain information, such as cookies, IP address, and/or browsing behavior, to deliver targeted advertising on the Services or other services. Advertising, including targeted advertising, enables us to provide you certain content for free and allows us to provide you offers relevant to you.
Depending on what Services you use, we may provide the following categories of personal information to third parties for these purposes:
- For online targeted advertising purposes: demographic and statistical information, user-generated content, device information and identifiers, browser and usage data, geolocation, and social media information.
- For sharing with third parties to send you relevant offers, products, promotions and opportunities: contact and registration information, demographic and statistical information, employment and education data, user-generated content, device information and identifiers, browser and usage data, and geolocation.
If you would like to opt out of our use of your information for such purposes that are considered a “sale” under California law, you may do so as outlined on the following page: Do Not Sell My Personal Information. You can also submit a sale opt-out request by emailing us at [email protected]. Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally-required affirmative authorization.
16.3 Rights for California Consumers
If you are a California resident, you may have certain rights. California law may permit you to request that we:
- Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we shared personal information.
- Provide access to and/or a copy of certain information we hold about you.
- Delete certain information we have about you.
We will take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name, email address, and physical address.
You are also permitted to designate an authorised agent to submit certain requests on your behalf. In order for an authorised agent to be verified, you must provide the authorised agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorised agent’s request.
If you would like further information regarding your legal rights under California law or would like to exercise any of them, please email us at [email protected].
You may have the right to receive information about the financial incentives that we offer to you (if any). You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights. Certain information may be exempt from such requests under applicable law. We need certain types of information so that we can provide the Services to you. If you ask us to delete it, you may no longer be able to access or use the Services.
16.4 Metrics
California law requires us to compile metrics for the previous calendar year regarding consumer requests and responses. Below are certain metrics for requests we received from all individuals (including California residents) between January 1, 2021 and December 31, 2021.
| Request Type | Number of Requests Received | Number of Requests Denied (Due to No Verification) | Number of Requests Verified and Processed | Mean Number of Days for Processing Verified Requests |
|---|---|---|---|---|
| Know/Access (requests to know/access) |
1 | 0 | 1 | 0 |
| Delete (requests to delete) |
1 | 0 | 1 | 0 |
| Request Type | Number of Requests Received | Mean Number of Days for Processing Verified Requests |
|---|---|---|
| Opt-out (request to opt-out of sale of personal information) |
0 | Automated |
16.5 California Shine the Light
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their ‘personal information’ (if any, and as defined under applicable California law) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email at [email protected].
16.6 Additional California Rights
If you are a California resident under the age of 18 and are a registered User of our Services, you may be entitled to request that we remove from our Services content you posted to our Services that can be accessed by any other User (whether registered or not). Please note that any content that is removed from our Services may still remain on our servers and in our systems. To request removal of content under this provision, please send an email to [email protected] and provide us with a description of the content and the location of the content on our Services, and any other information we may require to consider your request. Please note that removal of content under this provision does not ensure complete or comprehensive removal of the content or information posted on the Services by you.