This privacy statement discloses the privacy practices for vocalviews.com.

This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect them is use of your information.
4. How you can correct any inaccuracies in the information.

1. Information Collection, Use, and Sharing

We ask for and collect the following personal information about you when you use the Vocal Views Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations.

Without it, we may not be able to provide you with all the requested services.

Account Information – When you sign up for a Vocal Views Account, we require certain information such as your first name, last name, email address, address, date of birth and telephone number. This information is used to contact you about the products/services on our site in which you have expressed interest.

Profile and Listing Information –  To use certain features of the Vocal Views Platform (such as applying for research by completing surveys), we may ask you to provide additional information, which may include your address, phone number, and a profile picture.

Identity Verification Information – To help create and maintain a trusted environment, we may collect identity verification information (such as images of your government issued ID, passport, national ID card, or driving license, as permitted by applicable laws) or other authentication information. To learn more, see our Help Center article about providing identification on Vocal Views.

Payment Information. To use certain features of the Vocal Views Platform (such as participating in a market research session), we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of incentive payments.

Communications with Vocal Views admin. When you communicate with Vocal Views or use the Vocal Views Platform to communicate with other Members, we collect information about your communication and any information you choose to provide.

Sharing

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys

From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level).

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request, e.g. to a attend a focus group.

Unless you ask us not to, we may contact you via email, telephone, post or push notification in the future to tell you about specials, new products or services, or changes to this privacy policy.

You may choose to provide us with additional personal information in order to obtain a better user experience when using Vocal Views Platform. This additional information will be processed based on our legitimate interest or when applicable, your consent.

  • Additional Profile Information. You may choose to provide additional information as part of your Vocal Views profile (such as gender, preferred language(s), city, and a personal description). Some of this information as indicated in your Account settings is part of your public profile page, and will be publicly visible to others.
  • Address Book Contact Information. You may choose to import your address book contacts or enter your contacts’ information manually to access certain features of the Vocal Views Platform, like inviting them to use Vocal Views.
  • Other Information. You may otherwise choose to provide us information when you fill in a form, update or add information to your Vocal Views Account, respond to surveys, post to community forums, participate in promotions, communicate with our customer care team, share your experience with us (such as through Host Stories), or use other features of the Vocal Views Platform.

Information that is necessary for the use of the Payment Services.

The Payments Data Controller needs to collect the following information necessary for the adequate performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to use Payment Services:

  • Payment Information. When you use the Payment Services, the Payments Data Controller requires certain financial information (like your bank account or credit card information) in order to process payments and comply with applicable law.
  • Identity Verification and Other Information. If you are a Host, the Payments Data Controller may require identity verification information (such as images of your government issued ID, passport, national ID card, or driving license) or other authentication information, your date of birth, your address, email address, phone number and other information in order to verify your identity, provide the Payment Services to you, and to comply with applicable law.

Information We Automatically Collect from Your Use of the Vocal Views Platform and Payment Services.

When you use the Vocal Views Platform and the Payment Services, we automatically collect personal information about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Vocal Views Platform and Payment Services.

  • Geo-location Information. When you use certain features of the Vocal Views Platform, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. Vocal Views may also collect this information even when you are not using the app if this connection is enabled through your settings or device permissions.
  • Usage Information. We collect information about your interactions with the Vocal Views Platform such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Vocal Views Platform.
  • Log Data and Device Information. We automatically collect log data and device information when you access and use the Vocal Views Platform, even if you have not created an Vocal Views Account or logged in. That information includes, among other things: details about how you’ve used the Vocal Views Platform (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the Vocal Views Platform.
  • Cookies and Similar Technologies. We use cookies and other similar technologies when you use our platform, use our mobile app, or engage with our online ads or email communications. We may collect certain information by automated means using technologies such as cookies, web beacons, pixels, browser analysis tools, server logs, and mobile identifiers. In many cases the information we collect using cookies and other tools is only used in a non-identifiable without reference to personal information. For example, we may use information we collect to better understand website traffic patterns and to optimize our website experience. In some cases, we associate the information we collect using cookies and other technology with your personal information. Our business partners may also use these tracking technologies on the Vocal Views Platform or engage others to track your behavior on our behalf.
  • Pixels and SDKs. Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our websites and elsewhere on the internet and use that information to provide measurement services and target ads. For apps, that third parties, including Facebook, may collect or receive information from your app and other apps and use that information to provide measurement services and targeted ads. Users can opt-out of the collection and use of information for ad targeting by updating their Facebook account ad settings and by contacting [email protected] with a description of your request and validation information. Users can access a mechanism for exercising such choice by going to http://www.aboutads.info/choices and http://www.youronlinechoices.eu/. For more information on our use of these technologies, see our Cookie Policy.
  • Do Not Track Signals. While you may disable the usage of cookies through your browser settings, the Vocal Views Platform currently does not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application due to lack of standardization regarding how that signal should be interpreted.
  • Payment Transaction Information. Vocal Views Payments collects information related to your payment transactions through the Vocal Views Platform, including the payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, IBAN information, your address and other related transaction details. This information is necessary for the adequate performance of the contract between you and Vocal Views Payments and to allow the provision of the Payment Services.

Information We Collect from Third Parties.

Vocal Views and Vocal Views Payments may collect information, including personal information, that others provide about you when they use the Vocal Views Platform and the Payment Services, or obtain information from other sources and combine that with information we collect through the Vocal Views Platform and the Payment Services. We do not control, supervise or respond for how the third parties providing your information process your Personal Information, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.

  • Third Party Services. If you link, connect, or login to your Vocal Views Account with a third party service (e.g. Google, Facebook, WeChat), the third party service may send us information such as your registration, friends list, and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
  • Background Information. For Members in the United States, to the extent permitted by applicable laws, Vocal Views and Vocal Views Payments may obtain reports from public records of criminal convictions or sex offender registrations. For Members outside of the United States, to the extent permitted by applicable laws and with your consent where required, Vocal Views and Vocal Views Payments may obtain the local version of police, background or registered sex offender checks. We may use your information, including your full name and date of birth, to obtain such reports.
  • Referrals. If you are invited to Vocal Views, the person who invited you may submit personal information about you such as your email address or other contact information.
  • Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or information to help detect fraud and safety issues, from third party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results (with your consent where required) or fraud warnings from service providers like identity verification services for our fraud prevention and risk assessment efforts. We may receive information about you and your activities on and off the Vocal Views Platform through partnerships, or about your experiences and interactions from our partner ad networks.

Children’s Data.

Our websites and applications are not directed to children under 16 and we do not knowingly collect any personal information directly from children under 16. If you believe that we processing the personal information pertaining to a child inappropriately, we take this very seriously and urge you to contact us using the information provided under the “Contact Us” section below.

HOW WE USE INFORMATION WE COLLECT

We may use, store, and process personal information to (1) provide, understand, improve, and develop the Vocal Views Platform, (2) create and maintain a trusted and safer environment (such as to comply with our legal obligations and ensure compliance with Vocal Views Policies) and (3) provide, personalize, measure, and improve our advertising and marketing.

Provide, Improve, and Develop the Vocal Views Platform. We may use the personal information to provide, improve, and develop the Vocal Views Platform such as to:

  • enable you to access and use the Vocal Views Platform,
  • enable you to communicate with other Members,
  • operate, protect, improve, and optimize the Vocal Views Platform and experience, such as by performing analytics and conducting research,
  • provide customer service,
  • send you service or support messages, updates, security alerts, and account notifications,
  • if you provide us with your contacts’ information, we may process this information: (i) to facilitate your referral invitations, (ii) send your requests for references, (iii) for fraud detection and prevention, and (iv) for any purpose you authorize at the time of collection,
  • to operate, protect, improve, and optimize the Vocal Views Platform and experience, and personalize and customize your experience, such as making market research project suggestions.
  • We process this personal information for these purposes given our legitimate interest in improving the Vocal Views Platform and our Members’ experience with it, and where it is necessary for the adequate performance of the contract with you.

Create and Maintain a Trusted and Safer Environment. We may use the personal information to create and maintain a trusted and safer environment such as to:

  • detect and prevent fraud, spam, abuse, security incidents, and other harmful activity,
  • conduct security investigations and risk assessments,
  • verify or authenticate information or identifications provided by you (such as to verify your Accommodation address or compare your identification photo to another photo you provide),
  • conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required,
  • comply with our legal obligations,
  • Resolve any disputes with any of our Members and enforce our agreements with third parties,
  • enforce our Terms of Service and other policies, and
  • in connection with the activities above, we may conduct profiling based on your interactions with the Vocal Views Platform, your profile information and other content you submit to the Vocal Views Platform, and information obtained from third parties. In limited cases, automated processes may restrict or suspend access to the Vocal Views Platform if such processes detect activity that we think poses a safety or other risk to the Vocal Views Platform, our community, or third parties. If you challenge the decisioning based on the automated process, please contact us as provided in the Contact Us section below.

We process this personal information for these purposes given our legitimate interest in protecting the Vocal Views Platform, to measure the adequate performance of our contract with you, and to comply with applicable laws.

Provide, Personalize, Measure, and Improve our Advertising and Marketing.  We may use the personal information to provide, personalize, measure, and improve our advertising and marketing such as to:

  • send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about Vocal Views or partner campaigns and services) and social media advertising through social media platforms such as Facebook or Google),
  • personalize, measure, and improve our advertising,
  • Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Vocal Views or its third-party partners,
  • conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with the Vocal Views Platform, information obtained from third parties, and your search and booking history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you,
  • enrolling in an email subscription will not affect the frequency of administrative emails that we may send in connection with any Vocal Views Account. No fee is charged for sending promotional emails to you, but third-party data rates may apply. Note that you may not be able to take advantage of certain promotions if you do not have a Vocal Views Account, and
  • invite you to event and relevant opportunities (for example, when you share your research experience, we may use the information provided to reach out to you to invite you to relevant events).

We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest.

How the Payments Data Controller uses the Personal Information Collected. We may use the personal information as a part of Payment services such as to:

  • Enable you to access and use the Payment Services.
  • Detect and prevent fraud, abuse, security incidents, and other harmful activity.
  • Conduct security investigations and risk assessments.
  • Conduct checks against databases and other information sources.
  • Comply with legal obligations (such as anti-money laundering regulations).
  • Enforce the Payment Terms and other payment policies.
  • With your consent, send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.

The Payments Data Controller processes this personal information given its legitimate interest in improving the Payment Services and its users’ experience with it, and where it is necessary for the adequate performance of the contract with you and to comply with applicable laws.

SMS Terms for U.S.

For text messaging in the United States, by requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, or otherwise consenting to receive one or more text messages (“Opting In”) or using a Vocal Views arrangement in which Vocal Views sends (or indicates that it may send, or receives a request that it send) one or more text messages (“Text Message Service”), you accept these SMS Terms for U.S. (“SMS Terms”), consent to the handling of your personal information as described in the Vocal Views Privacy Policy, and agree to resolve disputes with Vocal Views as described in our Terms of Service. Message and data rates may apply.

Vocal Views will use reasonable commercial efforts to deliver the automated marketing text messages to the number you provide through compatible wireless carriers. Carriers and Vocal Views are not liable for delayed or undelivered messages. The short code we use for some Text Message Services may not be supported on all U.S. carriers.

Opting In

By Opting In to a Text Message Service:

  • You expressly authorize Vocal Views to use autodialer or non-autodialer technology to send text messages to the cell phone number associated with your Opt-In (i.e., the number listed on the Opt-In form or instructions, or, if none, the number from which you send the Opt-In, or, if none, the number on file for your account). You also authorize Vocal Views to include marketing content in any such messages. You do not have to Opt In or agree to Opt In as a condition of purchase.
  • You consent to the use of an electronic record to document your Opt-In. To withdraw that consent, request a free paper or email copy of the Opt-In, or to update our records with your contact information, please contact us via the methods described in the Contact Us section. To view and retain an electronic copy of these SMS Terms or the rest of your Opt-In, you will need (i) a device (such as a computer or cell phone) with internet access, and (ii) either a printer or storage space on such device. If you withdraw your consent, certain features of our service may not be available to you. To update information on how we would contact you electronically, visit your Notification settings in your account settings.
  • You confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to Opt In.
  • You consent to the use of an electronic record to document your Opt-In. To withdraw that consent, update our records with your contact information, please visit your Vocal Views account Notifications settings or contact customer support.
  • These SMS Terms still will apply if you withdraw the consent mentioned above or opt out of the Text Message Service.

After Opting In, in addition to the main messages the service offers, you may receive one or more welcome messages or administrative messages, such as (in some cases) a request to confirm your Opt-In.

About the Text Message Services and Opting Out

Message and data rates may apply. Unless otherwise noted, Text Message Services send multiple, recurring messages. Vocal Views may terminate any Text Message Service or your participation in it at any time with or without notice, including, for example, before you have received any or all messages that you otherwise would have received, but these SMS Terms still will apply. Text STOP to any promotional message to Opt Out or if applicable update your “Notification” settings on your Vocal Views account.

For additional help, text HELP in response to a marketing message or contact customer service.

Your Choices

You have choices on the promotional messages that you choose to receive.

  • You can limit the information you provide to Vocal Views. Participation in promotions and marketing programs is voluntary.
  • You can limit the communications that Vocal Views sends to you.
    • To opt-out of marketing emails, simply click the link labeled “unsubscribe” at the bottom of any marketing email we send you or access the notification settings in your Vocal Views Account.
    • To revoke permissions that you may have given to send promotional text messages, text STOP in response to any message.
    • You can always update your notification settings within your Vocal Views Account by visiting the Notifications section of your Vocal Views Account. Please note that even if you opt-out of marketing communications, we may still need to contact you with important transactional information about your account. For example, even if you opt-out of emails, we may still send you activity confirmations or fraud alert

SHARING & DISCLOSURE

Advertising and Social Media; Sharing With Your Consent.

Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your Vocal Views Account or when you participate in promotional activities conducted by Vocal Views partners or third parties.

Where permissible according to applicable law we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products and services or the Vocal Views Platform. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be if your interest.

The social media platforms with which we may share your personal information are not controlled or supervised by Vocal Views. Therefore, any questions regarding how your social media platform service provider processes your personal information should be directed to such provider.

Please note that you may, at any time ask Vocal Views to cease processing your data for these direct marketing purposes by sending an e-mail to [email protected].

Sharing between Members.

To help facilitate interactive studies or other interactions between Members and clients, we may need to share certain information, including personal information, with other Members and clients, as it is necessary for the adequate performance of the research project, as follows:

  • When you as a Vocal Views member submits a request to participate in a project by completing a pre-screening survey, submitting interest via email or agreeing via telephone, certain information about you is shared with the client (and other involved agencies, if applicable), including your profile, full name, your project participation and cancellation history, and other information you agree to share including identity verification. When your application is confirmed, we will disclose additional information to assist with coordinating the trip, like your phone number and email address.

We don’t share your billing and pay-out information with other Members. If we need to share this information with the client for payment purchases, we will request your permission.

Profiles, Listings, and other Public Information.

The Vocal Views Platform lets you publish information, including personal information, that is visible to the general public. For example:

  • Parts of your public profile page, such as your first name, your description, and city, are publicly visible to others.
  • After completing a research project, clients and Vocal Views admin may write Reviews and rate each other. Reviews and Ratings are a part of your public profile page and may also be surfaced elsewhere on the Vocal Views Platform.
  • If you submit content in a community or discussion forum, blog or social media post, or use a similar feature on the Vocal Views Platform, that content is publicly visible.

Information you share publicly on the Vocal Views Platform may be indexed through third party search engines. In some cases, you may opt-out of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third-party search engines, and they may use caches containing your outdated information.

Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights.

Vocal Views and Vocal Views Payments may disclose your information, including personal information, to courts, law enforcement, governmental authorities, tax authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Vocal Views, (iii) to respond to valid requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, the Payment Terms or other agreements with Members, or (v) to protect the rights, property or personal safety of Vocal Views, its employees, its Members, or members of the public. For example, Host tax information may be shared with tax authorities or other governmental agencies.

These disclosures may be necessary to comply with our legal obligations, for the protection of your or another person’s vital interests or for the purposes of our or a third party’s legitimate interest in keeping the Vocal Views Platform secure, preventing harm or crime, enforcing or defending legal rights, facilitating the collection of taxes and prevention of tax fraud or preventing damage.

Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Vocal Views’ property, its Members and the Vocal Views Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Member about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.

Service Providers.

Vocal Views and Vocal Views Payments uses a variety of third-party service providers to help us provide services related to the Vocal Views Platform and the Payment Services. Service providers may be located inside or outside of the European Economic Area (“EEA”). In particular, our service providers are based in Europe, India, Asia Pacific and North and South America.

For example, service providers may help us: (i) verify your identity or authenticate your identification documents, (ii) check information against public databases, (iii) conduct background or police checks, fraud prevention, and risk assessment, (iv) perform product development, maintenance and debugging, (v) allow the provision of the Vocal Views Services through third party platforms and software tools (e.g. through the integration with our APIs), (vi) provide customer service, advertising, or payments services. These providers have limited access to your personal information to perform these tasks on our behalf, and are contractually bound to protect the personal information and only use the personal information in accordance with our instructions .

Vocal Views and the Vocal Views Payments will need to share your information, including personal information, in order to ensure the adequate performance of our contract with you.

Corporate Affiliates.

To enable or support us in providing the Vocal Views Platform and the Payment Services, we may share your information, including personal information, within our corporate family of companies (both financial and non-financial entities) that are related by common ownership or control.

  • Sharing with Vocal Views Ltd. Even if your country of residence is not the United States, your information may be shared with Vocal Views,Ltd. which provides the technical infrastructure for the Vocal Views Platform, product development and maintenance, customer support, trust and safety and other business operation services to other Vocal Views entities. The data sharing is necessary for the performance of the contract between you and us and is based on our legitimate interests in providing the Vocal Views Platform globally.
  • Sharing with Vocal Views Payments. In order to facilitate payments on or through the Vocal Views Platform, certain information as described above in “Information that is necessary for the use of the Payment Services” section above, may be shared with the relevant Vocal Views Payments entity. The data sharing is necessary for the performance of the contract between you and us.

Business Transfers.

If Vocal Views undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.

Aggregated Data.

We may also share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, research, demographic profiling, marketing and advertising, and other business purposes.

OTHER IMPORTANT INFORMATION

Analyzing your Communications.

We may review, scan, or analyze your communications on the Vocal Views Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, analytics, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyse messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyse your messaging communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.

These activities are carried out based on Vocal Views’ legitimate interest in ensuring compliance with applicable laws and our Terms, preventing fraud, promoting safety, and improving and ensuring the adequate performance of our services.

Linking Third Party Accounts.

You may link your Vocal Views Account with your account at a third party social networking service. Your contacts on these third party services are referred to as “Friends.” When you create this link:

  • some of the information you provide to us from the linking of your accounts may be published on your Vocal Views Account profile;
  • your activities on the Vocal Views Platform may be displayed to your Friends on the Vocal Views Platform and/or that third party site;
  • a link to your public profile on that third party social networking service may be included in your Vocal Views public profile;
  • other Vocal Views users may be able to see any common Friends that you may have with them, or that you are a Friend of their Friend if applicable;
  • other Vocal Views users may be able to see any schools, hometowns or other groups you have in common with them as listed on your linked social networking service;
  • the information you provide to us from the linking of your accounts may be stored, processed and transmitted for fraud prevention and risk assessment purposes; and
  • the publication and display of information that you provide to Vocal Views through this linkage is subject to your settings and authorizations on the Vocal Views Platform and the third party site.

We only collect your information from linked third party accounts to the extent necessary to ensure the adequate performance of our contract with you, or to ensure that we comply with applicable laws, or with your consent.

Third Party Partners & Integrations

The Vocal Views Platform may contain links to third party websites or services, such as third-party integrations, co-branded services, or third party-branded services (“Third Party Partners”). Vocal Views doesn’t own or control these Third-Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, Vocal Views, or both. These Third-Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.

Parts of the Vocal Views Platform may use third party services such as Google Maps/Earth services, including the Google Maps API(s), and TransferWise for Vocal Views Payments. Use of these respective services is subject to their privacy policies such as Google Maps/Earth Additional Terms of Use, and the Google Privacy PolicyTransferWise Privacy Policy.

YOUR RIGHTS

You may exercise any of the rights described in this section before your applicable Vocal Views Data Controller and Payments Data Controller by sending an email to [email protected]

Please note that we may ask you to verify your identity and request before taking further action on your request.

Managing Your Information.

You may access and update some of your information through your Account settings. If you have chosen to connect your Vocal Views Account to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app by changing your Account settings. You are responsible for keeping your personal information up-to-date.

Rectification of Inaccurate or Incomplete Information.

You have the right to ask us to correct inaccurate or incomplete personal information about you (and which you cannot update yourself within your Vocal Views Account).

Data Access and Portability.

In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

Data Retention and Erasure.

We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. In certain jurisdictions, you can request to have all your personal information deleted entirely.” Please note that if you request the erasure of your personal information:

  • We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a Vocal Views Account for fraud or safety reasons, we may retain certain information from that Vocal Views Account to prevent that Member from opening a new Vocal Views Account in the future.
  • We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, Vocal Views and Vocal Views Payments may keep some of your information for tax, legal reporting and auditing obligations.
  • Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the Vocal Views Platform, even after your Vocal Views Account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
  • Because we maintain the Vocal Views Platform to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

Withdrawing Consent and Restriction of Processing.

If we are processing your personal information based on your consent you may withdraw your consent at any time by changing your Account settings or by sending a communication to Vocal Views specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or (iv) you have objected to the processing pursuant to Section 6.6 and pending the verification whether the legitimate grounds of Vocal Views override your own.

Objection to Processing.

In some jurisdictions, applicable law may entitle you to require Vocal Views and Vocal Views Payments not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing Vocal Views and/or Vocal Views Payments will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing, or such processing is required for the establishment, exercise or defence of legal claims.

Where your personal information is processed for direct marketing purposes, you may, at any time ask Vocal Views to cease processing your data for these direct marketing purposes by sending an e-mail to [email protected] Views.com.

Lodging Complaints.

You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section below or with a supervisory authority.

OPERATING GLOBALLY & INTERNATIONAL TRANSFERS

To facilitate our global operations Vocal Views and Vocal Views Payments may transfer, store, and process your information within our family of companies, partners, and service providers based in Europe, India, Asia Pacific and North and South America. Laws in these countries may differ from the laws applicable to your country of residence. For example, information collected within the EEA may be transferred, stored, and processed outside of the EEA for the purposes described in this Privacy Policy. Where we transfer store, and process your personal information outside of the EEA we have ensured that appropriate safeguards are in place to ensure an adequate level of data protection..

California & Vermont Residents.

Vocal Views Payments will not share information it collects about you with its affiliates or third parties (both financial and non-financial), except as required or permitted by your state’s law.

California Privacy Rights.

California law permits Members who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. See the “Contact Us” section for where to send such requests. Vocal Views and Vocal Views Payments do not share personal information with third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent disclosure of your personal information to third parties for their direct marketing purposes by withholding consent.

SECURITY

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your Vocal Views Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Vocal Views Account, please contact us following the instructions in the Contact Us section below.

CHANGES TO THIS PRIVACY POLICY

Vocal Views reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Vocal Views Platform and update the “Last Updated” date at the top of this Privacy Policy. We will also provide you with notice of the modification by email at least thirty (30) days before the date they become effective. If you disagree with the revised Privacy Policy, you may cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Vocal Views Platform will be subject to the revised Privacy Policy.

CONTACT US

If you have any questions or complaints about this Privacy Policy or Vocal Views’ information handling practices, you may email us at the email addresses provided in the relevant sections above or contact us via mail at [email protected]

 

2. Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time via the unsubscribe link within our newsletters, submitting a support ticket, contacting us via email or by deleting your account from the settings page.

If you would like to:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Please submit a support ticket or alternatively email [email protected]

3. Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
While we protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, recruiting for a focus group or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.